OBJECTIVE:

Participants will get acquainted with problem solving techniques such as fish bone analysis, SWOT analysis and PERT analysis. Participants will further practice how to extract Maximum information from facts and break problems down into manageable parts to find the core of the problem. During the second part of the course, participants will gain understanding of the decision making tools, and learn the difference between decision making and decision taking.

WHO SHOULD ATTEND

• Project Managers/leaders
• Middle Level Management
• Supervisors/Section heads

DURATION :

Two days

TOPICS:

PROBLEM SOLVING:

• Introduction to problem solving techniques
• Appreciation - Extracting Maximum Information From Facts
• Drill Down - Breaking Problems down Into Manageable Parts
• System diagrams – understanding how factors affect one another
• SWOT Analysis ( understanding Strengths, weaknesses, opportunities and Threats)

DECISION MAKING:

• Introduction
• Decision making or decision taking
• Decisions taking traps
• Decision making mechanism (Process)
• Effective decision making process & tools
• Decision supporting system